Cheryn International’s Returns and Exchanges Policy

You can return any unopened or unused item within 10 days of purchase (invoice date) for a full refund ($15 restocking fees for wigs). Please note that we do not refund shipping and handling charges & will charge a small fee for returns, since credit card companies charge for credits. 

If you have provided a valid email address with your order, we'll send an email to you to let you know your return has been processed. Please call for RA# to be issued, and we will provide you with mailing address information.

If you would like to exchange some or all of your purchase, you can do so within 15 days of purchase (invoice date). Simply call us for the return address to send your items to be exchanged. Please include a short note telling us what you would like. Your exchange order will be shipped to you promptly upon our receipt of your original merchandise.  (Please contact us for an RA# and amount of postage fees for reshipping.)

If you need help with your exchange to find, for example, a better lash style or makeup color, we would be pleased to assist. Please get in touch with us by email at cheryns@cheryn.com or call us toll free: (866) 324-0908 to discuss. 

There is no charge for an exchange order, except for sh/h fees. 

Sorry, no refunds or exchanges for opened and/or used lashes, make-up, glue, or any other products, (other than wigs) Also, due to the personal and sanitary nature of our false eyebrows, and the risk of tampering with the glue, this product is non returnable.